Important Notice - Counterfeit Products in the Market

Important Notice - Counterfeit Products in the Market

At Poly Biotech, product quality, safety, and consistency are at the core of everything we do.

We have recently identified that unauthorized individuals may be offering products falsely represented as Poly Biotech products in the market.

These products are not produced, verified, or distributed by Poly Biotech, and we cannot guarantee their quality, composition, or safety.

What This Means for Customers

Poly Biotech products are distributed exclusively through approved channels and verified partners.

Any product obtained outside of these channels may not meet our standards and should be treated with caution.

How to Verify Your Product

If you are unsure about the authenticity of a product, we strongly encourage you to contact us directly through our official WhatsApp line.

 

Our team can assist in verifying whether a product is legitimate.

 

How to Identify Potentially Unauthorized or Misrepresented Products

As the market grows, it becomes increasingly important to recognize signs that a product may not be authentic or properly sourced.

While not always definitive on their own, the following indicators may suggest a product should be verified before purchase:

1. Pricing Significantly Below Market Range

Products offered at prices substantially lower than typical market pricing may indicate:

  • Differences in quality or purity
  • Inconsistent manufacturing standards
  • Misrepresentation of the compound or dosage

As a general guideline, if a product is priced far below what is listed through official channels, it should be approached with caution.

2. Unverified Sellers or Informal Sales Channels

Be cautious when purchasing from:

  • Unknown individuals
  • Informal messaging groups
  • Sellers without an established presence or track record

Authorized partners operate through identifiable and consistent business channels.

3. Inconsistent Packaging or Labeling

Differences in:

  • Label quality
  • Missing or unclear batch/lot information
  • Unusual vial appearance

may indicate the product was not produced through controlled processes.

4. Lack of Traceability

Authentic products should be traceable through:

  • Verified distribution channels
  • Batch or lot identification
  • Direct confirmation from the supplier if needed

If a seller cannot provide clarity on the product’s origin, this is a red flag.

5. No Way to Verify with the Manufacturer

If a seller discourages verification or cannot be confirmed through the official brand, the product should be treated with caution.

Poly Biotech encourages all customers to verify products directly through our official support channel when in doubt.

 

If you are unsure about a product at any point, we strongly recommend contacting our team directly through our official WhatsApp line for verification.

 

6. Branded Cap Identification

Poly Biotech vials are sealed by the lab with a custom white cap featuring our branded logo.

This is a key identifier of authentic Poly Biotech products.

Products that do not include this feature should be treated with caution and verified directly with our team.

Report Unauthorized Sellers

If you encounter a product being sold as Poly Biotech that you believe may not be authentic, please report it to us.

You can send:

  • Seller name or contact
  • Photos of the product
  • Any relevant details

Reports can be submitted directly through our official WhatsApp line.

Our Commitment

We are actively working on additional product authentication measures to further protect our customers and partners.

We appreciate your support in helping us maintain the quality and integrity of Poly Biotech products.